:·Support

 

CS Customers | Site map | About Us

Our Customers can directly contact CS Customer Support for assistance:

  • CS Customer Support helps you to choose a better solution for your testing problems.

  • CS Customer Support advises you about system upgrading or options to install.

  • CS Customer Support together with you, structures the solutions for your Country's specifications.

  • CS Customer Support also welcomes your suggestions to improve our system or to meet new specifications.

Our after-sale services can assist You to keep your systems fully efficient :

Calibration and certification service
  • All emitted certificates meet the EAL standards, giving a complete traceability relative to samples reference. All certificates are stored for reference or copies.

  • Express calibration of all our products under warranty (48 hours).

  • For Electroacoustic Calibrators CS2036/CS2040, without any additional cost, we perform a climatic test and adjustment before the certification.

Repair and upgrade service
  • Express repair of all our products under warranty (48 hours). CS keeps a broad portfolio of spare parts, that allows for an extremely low turn-around time of equipment to be repaired.

  • Free quotation for all repairs out of warranty.

Maintenance 
  • Preventive maintenance and contracts for maintenance and repair.

  • Sale of spare parts (cables, boards, adapters,...).

TECHNICAL TRAINING

We offer various types of training for our customers and for our dealers. This includes hands-on training and the handling of different applications.

Full description of the products.

List of spare parts available.

Explanation of the different test types.

In special cases we organize sessions for our partners to learn about new products and technologies.

hot-line 

Customer hot-line service by engineers staff of R&D and Service Dept.

Tel. +39 025691010 - Fax +39 025691485
e-mail:
support@cs-strumentazione.com

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